Business owners may complain about Trip Advisor and other similar review sites, however it continues to be a key source of information for travellers. Rather than look at Trip Advisor as a threat to your business, business owners should embrace it and use it as a useful customer feedback tool to improve their business over time.
With Trip Advisor growing at an alarming rate and showing no signs of slowing down anytime soon, it is important for all business owners to ensure that they read and respond to reviews about their business appropriately. Not sure how to? Tweetiepie Media can help with advice, or can take on replying to your Trip Advisor responses for you.
Still not sure if Trip Advisor is right for you, just look at some of these key facts
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